Customer-Focus: Are you ready?

Is Your Company Customer-Focused?

This post from SmallFoodBiz is a must watch. As noted, this is not an endorsement of SalesForce but the video they developed clearly lays out where it seems we are headed. Just sit and watch people today. While not everyone, many of them are fully connected all the time. Is your business there or moving in that direction? You really just need to watch the first three minutes or so.

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This entry was posted in ETC by gmuske. Bookmark the permalink.

About gmuske

Glenn Muske believes in rural, small businesses as the cornerstone of a strong economy. His current efforts, as his own boss, focuses on helping those business owner achieving success. Previously, he did this for North Dakota State University Extension Service and Oklahoma Cooperative Extension Service.

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