Great Customer Service Begins with a Smile

Smiley Face

Smile (CC) by seanbjack on Flickr

The first step in great customer service is simple and easy. It begins with a smile. And give a nice “hello” also.

What does it cost? Nothing. What does it get your small business? A great first impression. And if you continue to do it, it creates an atmosphere where I, the customer, look forward to doing business.

Of course that isn’t all that makes up good customer service but, if you miss the first step, you already are playing catch-up.

What are some of these other pieces? Read a blog post on Small Biz Survival.

What would you add to the list?

Advertisements
This entry was posted in Customer service, ETC, marketing, smalll business by gmuske. Bookmark the permalink.

About gmuske

Glenn Muske believes in rural, small businesses as the cornerstone of a strong economy. His current efforts, as his own boss, focuses on helping those business owner achieving success. Previously, he did this for North Dakota State University Extension Service and Oklahoma Cooperative Extension Service.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s